Refund Policy

1. Who Sells to You

Webots Academy is operated by SPES ROBOTICS DOO NOVI SAD (Spes Robotics d.o.o.), Novi Sad, Serbia. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

2. Student Plan (€9 / month)

• Cancel anytime. You keep the plan until the end of the month you have paid for, and you are not charged again.
• First payment: a full refund on request within 14 days of your first payment.
• Renewals are not refunded, except where the law requires it.

3. Class Plan (€890 / semester)

• Within 14 days of purchase, a full refund if no student has joined the class yet.
• Afterwards, or once a student has joined, the Class plan is not refunded, except where the law requires it.

4. How to Request a Refund

Write to us, or contact Paddle directly, since Paddle is the Merchant of Record for your order:

• Email contact@webots.academy from the address of your account, with the plan and the date of the payment (or the order number from Paddle's receipt).
• Or find your order at paddle.net and contact Paddle from there.

Approved refunds are processed by Paddle to the original payment method. When a refund is made, the plan it paid for ends.

5. Your Statutory Rights

This policy does not affect your statutory rights as a consumer, including any right of withdrawal that the law of your country gives you.

6. Contact Us

Questions about refunds or payments? Contact us at:

See also our Terms of Service and Privacy Policy.